Terms & Conditions

Kathy Kuo Home only carries authorized inventory and maintains strong relationships with all of our vendors. As a part of these relationships, we respect our vendors' requests to be excluded from certain promotions. Due to this reason, the following brands are excluded from the current sale: Adriana Hoyos, Anewall, Aristot, Arteriors, Assouline, Aurosi, Baobab, BellaNotte, Bernhardt, Bungalow 5, CaneLine, Castelle, Charles Farris, Cisco, Classic Home, Copeland, Cozy Earth, Currey & Company, Dockatot, E.E. Teepees, Essentials for Living, Gabby Home, Georg Jensen, Interlude Home, John Richards, Kim Seybert, Kingsley Bate, Lenox, Lil Pyar, L’Objet, Little Giraffe, Lladro, LLoyd Flanders, Match 1995, Mathew Williamson, Michael Aram, Mimish, Million Dollar Baby, Milton & Goose, Miyabi, Modloft, Monte, MUHLE, Nestig, Nico & Yeye, Noir, Nook Sleep, Nude Glass, Oeuf, Oilo Studio, Oly Studio, Palecek, Phaidon, Phillips Collection, Resource Decor, Simon Pearce, Senteurs d’Orient, Snurk, Staub, Steiff, Stokke, Studioduc, Summer Classics, Sunset West, Tala, TENEUS, Universal, Vista Alegre, Woodbridge, Wolf 1834, Yves Delorme, Zwilling. Coupon codes are not valid for use on prior purchases and may not be used in conjunction with another promotional code.

Additional product exclusions not listed here may apply.

Important Shipping Notice

Thank you for your continued support and for shopping at Kathy Kuo Home.

At this time, we are simultaneously experiencing an unprecedented volume of orders while navigating several supply chain and shipping difficulties due to COVID-19 and manufacturing delays. As a result, our customer service team is receiving a much higher than usual number of inquiries.

Your patience and graciousness speaks volumes as we work to respond to every customer service request. Our expert team is dedicated to getting back to you as quickly as possible, and we are diligently working internally to improve our response times.

Please note that due to carrier shipping constraints, we are subject to extended shipping delays from our delivery partners. Please expect potential shipping delays and reach out to our customer service team for your current estimated delivery date. Many of our items are made-to-order or custom pieces, and the shipping time frame presented on each product reflects the estimated processing time before the item leaves our warehouse. Once items are in transit, they may take an additional 1-4 weeks to make it to your home.

If you are purchasing a gifting item, we encourage you to place order as early in advance as possible to receive your item by your preferred date.

If you have concerns about your order, please reach out to us via chat, phone or email.

Thank you once again for your patience and support during this time.
The Kathy Kuo Home Team

Our current 20% OFF sale promotion is available on most items when you use code HOLIDAY20 at checkout. Exclusions may apply.

You can earn a cash back OmniCard Visa® Reward Card on all orders placed today. Your total amount cash back is dependent on your pre-tax order total as follows:

Once your order is processed, you will receive your Visa® Reward Card via the email associated with your order within 48 hours. If you do not receive your gift card within 48 hours, please contact cs@kathykuohome.com.

If you make a return or cancellation, your order will be refunded less the amount of your Visa® Reward Card. The offer is not valid on international orders.

Your Omnicard.com Visa Reward Virtual Account will be issued by MetaBank , Member FDIC, pursuant to a license from Visa U.S.A., Inc. Your OmniCard Visa® Reward Card can be redeemed at every internet, mail order and telephone merchant everywhere Visa debit cards are accepted. This OmniCard Visa® Reward Card expires after 6 months. This OmniCard Visa® Reward Card is not reloadable. No cash or ATM access. The OmniCard Visa® Reward Card cannot be used for gambling or to make pre-authorized or recurring bill payments. This OmniCard Visa® Reward Card is not refundable at retail locations. For cardholder services and balance inquiries, visit www.omnicard.com/cards or call 1-877-357-4975.

The below brands are not eligible for the current sale promotion: Arteriors, Bella Notte, Cisco, Kingsley Bate, Palecek, Oilo Studio

Coupon codes are not valid in conjunction with this promotion. Additional product exclusions may apply. This offer ends 12/14.