Once this item has been inspected and packed, it will ship out within seven business days. Please allow for up to an additional 1-3 weeks of transit time for your merchandise to arrive.
For orders within the contiguous 48 US states, shipping is FREE.
We offer a complimentary, by appointment-only, signature required WHITE GLOVE delivery, which is a one person delivery into the first dry area or garage. If you require an upgraded service with in room placement and debris removal, please contact us at 888-908-2925.
TRACKING & CONFIRMING
All shipments will be confirmed through email, which will include tracking information so that you may easily track your item.
Didn’t work? Let us know within 30 days and we’ll refund the product’s cost, less the shipping costs (both ways) and a 25% re-stocking fee. Important: We will send you the return address, as we have multiple warehouses.
Log into your account. for all the details
All damage claims must be received within 72 hours of item arriving. Please let us know immediately by phone or email. Digital snapshots of the damages and also the packing/boxes are required for all damaged items so that we can understand how the damage occurred. Please send us snapshots of the damage via email or upload your images by logging on to my account.