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Shipping Information
Please call customer service at 888-908-2925 for shipping rates on all orders going to Alaska, Hawaii, Puerto Rico and any US islands only accessible by ferry. For international shipping rates, please check out at our international site.
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Our Cyber Monday Sale Event is Here | Save Up To 35% For A Limited Time!
Create an account below to start your project(s) and begin building your dream home.
Terms & Conditions
Kathy Kuo Home only carries authorized inventory and maintains strong relationships with all of our vendors. As a part of these relationships, we respect our vendors' requests to be excluded from certain promotions.
Only one promo code may be applied per transaction; coupons may not be stacked; coupons cannot be applied to sale items.
Coupon codes are not valid for use on prior purchases and may not be used in conjunction with another promotional code.
Additional product exclusions not listed here may apply.
Please call us at 888-908-2925 or email us at cs@kathykuohome.com if you need assistance with your order.
Important Shipping Notice
Thank you for shopping at Kathy Kuo Home! We deeply value your happiness and loyalty and are honored to be a part of your home design journey.
Our dedicated team is working diligently on your orders, but we are experiencing an unprecedented volume of orders while navigating global supply chain, manufacturing and shipping delays. Your patience and graciousness speaks volumes as we work to respond to every customer service request.
Here is some important shipping info to know:
Gift Items
If you are purchasing a gifting item, we encourage you to place your order as early in advance as possible to receive your item/s in time. Please refer to the product page for an estimated ship date and note that this does not include transit time. If the product page does not have an estimated ship date, please contact us to confirm the item is in stock.
In-Stock & Ready To Ship Items
Items marked in-stock and ready to ship will require order processing time, which varies by warehouse but typically takes 5-10 business days due to decreased warehouse staff and increased demand. Once your order is processed and shipped, delivery is subject to estimated carrier transit times:
In-stock parcel deliveries take 3-7 days transit time after the order is processed and shipped out.
In-stock standard truck deliveries take 2-3 weeks transit time after the order is processed and shipped out.
Made-To-Order or Backordered Items
Made-To-Order, custom or backordered items require extended time for order fulfillment. We encourage you to place your order now to secure the inventory for when the item become available to ship out.
White Glove Delivery
Items that require or are upgraded to our Premium White Glove Delivery service takes 4-6 weeks transit time after the order is processed and shipped out.
Thank you once again for your patience and support during this time.
If you have concerns about your order or estimated delivery times, please reach out to us via email with your order number or the item/s you would like to check on.
The Kathy Kuo Home Team
Shop Here, Ship Anywhere!
We offer international shipping on all items to countries across the globe—from Australia to Zimbabwe. Bring beautiful design to your very own corner of the world.
CONTINUE SHOPPINGNote: Once you place your order, a Kathy Kuo Home logistics expert will be in touch with your international shipping cost within 2 business days via email. International orders will not be considered final and will not be charged until you approve the international shipping costs.
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Sat - Sun 12pm - 9pm EST
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