Contact Us
Product Review Policy
Privacy Notice
Terms & Conditions
Gift Cards
Price Match Guarantee
Canceling an Order
Payment & Stock Status
My Account Information
My Order History
My Addresses
My Pay Methods
My Projects
My Reviews
About Us
Our Trade Program
Our Services
Our Products
Press & Media




Do you offer custom upholstery?

Do we ever! Check out our Custom Upholstery Shop where we offer a broad selection of leathers and fabrics that you can use to create the perfect piece for your specific design style.


How do I make a custom order?

Call us up! If you’d like to place a custom order, please call us at 1-888-908-2925, and we’d be more than happy to make sure you get exactly what you’re looking for.


How far in advance do I need to place a custom order?
Eight weeks is a good amount of notice. Why do some custom orders require an additional cost? Our goal is to get you the look that you love, and while most custom ordering is available at no additional cost, some items require fabrics and materials that are extremely limited, extremely costly, and extremely difficult to work with, so they require an additional cost to ensure you the absolute highest quality product.


Can I request samples?
Most definitely! Being experts in design, we know the value of being able to see and feel the product you’re going to be working with. Samples can be requested via
email, our online chat, or by phone at 1-888-908-2925. All of our samples are absolutely FREE with no charge, but we do require card information for our leather and wood samples to make sure they get back to us safe and sound (at KKH, our samples are our babies!).


Do you ship internationally?
We now ship to over 100 countries and territories. Click the flag at the top of our homepage to easily choose your shipping destination and preferred currency. Your order total shown at checkout is guaranteed at the current exchange rate. 


Do you offer interior design services?

We sure do… and they’re growing every day! For those of you local to the New York Tri-State area, call or email us today to discuss your project needs. Our one-hour consultations are always free! For those of you a bit out of reach, we have tons of designer friends across the globe we can put you in contact with so that you know that you’re in good hands. Additionally, we can offer premium product recommendation and project management services! If you’re a hospitality group or specialty client, we love to collaborate. In the past, we’ve worked with celebrities like Halle Berry and Robert Redford, leading hospitality groups like Warwick Hotels, and we have done set design consulting. Regardless of your size or location, we always want to help! Give us a call at 1-888-908-2925 and ask us what we can do for you!



Where can I find examples of your work?

All of our projects and examples of our work can be found on our blog the Kuotes. We have also been featured in multiple publications like Architectural Digest, ELLE Decor, and other lifestyle magazines, all of which are documented on our press page. You may also request samples of our work by sending an inquiry via email or calling us at 1-888-908-2925.






Call Us
Mon - Fri 9am to 9pm EST. Sat - Sun 12pm to 9pm EST.
Online Message
close button

Terms & Conditions

Kathy Kuo Home only carries authorized inventory and maintains strong relationships with all of our vendors. As a part of these relationships, we respect our vendors' requests to be excluded from certain promotions. Due to this reason, the following brands are excluded from the current sale: Adriana Hoyos, Anewall, Aristot, Arteriors, Assouline, Aurosi, Baobab, BellaNotte, Bernhardt, Bungalow 5, CaneLine, Castelle, Charles Farris, Cisco, Copeland, Cozy Earth, Currey & Company, Dockatot, E.E. Teepees, Essentials for Living, Gabby Home, Georg Jensen, Interlude Home, Kim Seybert, Kingsley Bate, Lenox, Lil Pyar, L’Objet, Little Giraffe, Lladro, LLoyd Flanders, Match 1995, Mathew Williamson, Michael Aram, Mimish, Million Dollar Baby, Milton & Goose, Miyabi, Modloft, Monte, MUHLE, Nestig, Nico & Yeye, Noir, Nook Sleep, Nude Glass, Oeuf, Oilo Studio, Oly Studio, Palecek, Phaidon, Phillips Collection, Resource Decor, Simon Pearce, Senteurs d’Orient, Snurk, Staub, Steiff, Stokke, Studioduc, Summer Classics, Sunset West, Tala, TENEUS, Universal, Vista Alegre, Woodbridge, Wolf 1834, Yves Delorme, Zwilling. Coupon codes are not valid for use on prior purchases and may not be used in conjunction with another promotional code.

Additional product exclusions not listed here may apply.

close button

Important Shipping Notice

Thank you for your continued support and for shopping at Kathy Kuo Home.

At this time, we are simultaneously experiencing an unprecedented volume of orders while navigating several supply chain and shipping difficulties due to COVID-19 and manufacturing delays. As a result, our customer service team is receiving a much higher than usual number of inquiries.

Your patience and graciousness speaks volumes as we work to respond to every customer service request. Our expert team is dedicated to getting back to you as quickly as possible, and we are diligently working internally to improve our response times.

Please note that due to carrier shipping constraints, we are subject to extended shipping delays from our delivery partners. Please expect potential shipping delays and reach out to our customer service team for your current estimated delivery date. Many of our items are made-to-order or custom pieces, and the shipping time frame presented on each product reflects the estimated processing time before the item leaves our warehouse. Once items are in transit, they may take an additional 1-4 weeks to make it to your home.

If you are purchasing a gifting item, we encourage you to place order as early in advance as possible to receive your item by your preferred date.

If you have concerns about your order, please reach out to us via chat, phone or email.

Thank you once again for your patience and support during this time.
The Kathy Kuo Home Team

close button

Our current 20% OFF sale promotion is available on most items when you use code HOLIDAY20 at checkout. Exclusions may apply.

You can earn a cash back OmniCard Visa® Reward Card on all orders placed today. Your total amount cash back is dependent on your pre-tax order total as follows:

Your Order Total Your Gift Card Total Your Cash Back Savings
$1,500 - $2,999 $50 3.3%
$3,000 - $4,999 $100 3.3%
$5,000 - $6,999 $200 4.0%
$7,000 - $9,999 $300 4.3%
$10,000+ $500 5.0%

Once your order is processed, you will receive your Visa® Reward Card via the email associated with your order within 48 hours. If you do not receive your gift card within 48 hours, please contact

If you make a return or cancellation, your order will be refunded less the amount of your Visa® Reward Card. The offer is not valid on international orders.

Your Visa Reward Virtual Account will be issued by MetaBank , Member FDIC, pursuant to a license from Visa U.S.A., Inc. Your OmniCard Visa® Reward Card can be redeemed at every internet, mail order and telephone merchant everywhere Visa debit cards are accepted. This OmniCard Visa® Reward Card expires after 6 months. This OmniCard Visa® Reward Card is not reloadable. No cash or ATM access. The OmniCard Visa® Reward Card cannot be used for gambling or to make pre-authorized or recurring bill payments. This OmniCard Visa® Reward Card is not refundable at retail locations. For cardholder services and balance inquiries, visit or call 1-877-357-4975.

The below brands are not eligible for the current sale promotion: Arteriors, Bella Notte, Cisco, Kingsley Bate, Palecek, Oilo Studio

Coupon codes are not valid in conjunction with this promotion. Additional product exclusions may apply. This offer ends 12/14.

close button

Shop Here, Ship Anywhere!

We offer international shipping on all items to countries across the globe—from Australia to Zimbabwe. Bring beautiful design to your very own corner of the world.


Note: Once you place your order, a Kathy Kuo Home logistics expert will be in touch with your international shipping cost within 2 business days via email. International orders will not be considered final and will not be charged until you approve the international shipping costs.


close button

Contact Us

Customer Service


Mon - Fri 9am - 9pm EST

Sat - Sun 12pm - 9pm EST

Interior Design Services


Mon - Fri 9am - 9pm EST

Trade Specialists


Mon - Fri 9am - 9pm EST