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shipping policy
  • We offer free shipping on orders over $100 within the contiguous 48 US states. Expedited shipping available for select items.
  • Orders under $100 are charged a flat-rate shipping cost of $15.

Please call customer service at 888-908-2925 for shipping rates on all orders going to Alaska, Hawaii, Puerto Rico and any US islands only accessible by ferry. For international shipping rates, please check out at our international site. If we are unable to provide you free shipping due to your location, you will be contacted by customer service to confirm your shipping rates before we process your order.
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ABOUT KATHY KUO HOME
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Our Trade Program
 
 
Do you have a trade program?
Absolutely! If you are a designer or architect, getting involved in our trade program is the best way to save money, make money, and receive top of the line services for all of your design projects. Learn more about our trade program here, or by reading through the FAQs below.  
 

What’s so special about being a trade member?
Can we even list all of the benefits? First and foremost, you will be receiving an exclusive discount on all full-priced items on our site. But everywhere has discounts, right? What you won’t find elsewhere is a highly trained staff of designers who are prepared to help you answer all of your questions, from customization to swatch sampling to volume requests. And here at Kathy Kuo Home, we aren’t afraid to use the F word… FREE! We offer FREE shipping on all orders over $100 in addition to FREE premium white glove delivery after a minimum order volume. Honestly, what’s better than that?
 

So, how do I sign up?
Easy. Just fill out an application here. We know that designers are very busy, so our application is all on one page and takes less than five minutes to complete.  
 
 
One more time?
• Exclusive tiered discount program
• Project management services
• Custom solutions, swatch sampling, and volume requests
• On-the-spot logistic solutions
• Free shipping on all orders over $100 & returns
• Premium white glove delivery
• Expedited delivery on select items
• Consolidated shipping with no storage fees
• Option for your work featured on our blog and social media
 
 
What is the Kathy Kuo Home affiliate program?
Is it different from the trade program?
We’re always looking for ways to help you grow your business, and our affiliate program is just another one of our efforts! Totally separate from our trade program, you can earn an easy commission off of our product just by referring a customer though linking us on your site! Interested? You should be. Learn more about the program and how to get started here.
 
 
 
 
 
 
 
 
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1-888-908-2925
Hours
9am to 6pm EST Mon. to Fri.
Email
cs@kathykuohome.com
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