FAQs

Our talented team of designers have (at minimum!) four-year degrees in interior design, product design, visual design, and/or architecture as well as multiple years of interior design work and experience under their belt. We aspire to elevate your vision for your home and fulfill your design needs as easily and efficiently as possible. Kathy Kuo leads the design team herself and edits and approves every design you will receive.

Unlike other online design services, we don't just offer a mood board and a shopping list. While mood boards and collages are great for inspiration, they do not let you know how each item will actually fit in your home. At Kathy Kuo Home Interior Design Services, you will instead receive a CAD design schematic with furniture, lighting, décor, and art selection all placed and scaled specifically for your home and floor plans. And unlike most online design services, we hire only accredited designers with four year degrees to ensure accuracy and professionalism.

Additionally, we offer a complimentary consultation (via phone or video*) so you'll know Kathy Kuo Home Interior Design Services is right for you BEFORE you pay. You will also receive: product procurement with access to exclusive, luxury items you cannot find at big-box retailers; customizable fabrics, upholstery, and furniture; superior shipping logistics and consolidation services; personal shopping and free curbside delivery. Best of all, your dedicated project manager will be available for all of your questions and feedback from initial consultation to final installation. Online design doesn't get better than this. *In-person consultations are available upon request for local NY/NJ and Hamptons customers only.

1. Let's Connect. We want to get to know you! Schedule a complimentary consultation and tell us about your project.
2. Meet Your Designer. Work with an accredited designer. You'll receive a design schematic with floor plans and furniture to scale.
3. Refine Your Designs. Up to 3 revisions at no additional cost. We'll fine-tune your design based on your style and budget.
4. Leave The Rest To Us. Our concierge team has you covered. From ordering to installation logistics, our project team will handle all the details.

Absolutely! You can make up to 3 revisions at no additional charge.

Absolutely! We're more than happy to incorporate furniture you currently own into your designs.

Hourly design is offered as an added service to our Redesign Package. This service allows us to work on the architectural elements of your home in collaboration with your GC or Architect. This service is perfect if you need help with selecting finishes for tile, flooring, paint, etc.; drawings for millwork/built-ins; or would like assistance with a lighting plan. This hourly rate is only available in addition to a Redesign Package purchase and secures the designer's time on projects unrelated to furniture selections through Kathy Kuo Home.

The expertise and dedication you will receive with Kathy Kuo Home Interior Design Services is equivalent to the expertise and dedication you'll find using a traditional interior designer. Our fee is charged to protect the efforts and expertise of our staffed licensed designers as well as the professional design schematics and renderings you'll receive. We believe this is the most cost-effective way to design a beautiful home without losing the guidance and creativity of an expert interior designer.

We accept Visa, MasterCard, American Express, and Discover.

Our dedicated design team will be available to you throughout the entire Kathy Kuo Home Interior Design Services process. Most clients correspond over the phone or via email, or video calls.

Very! Kathy Kuo looks over, edits, and approves designs before they are sent to you.

Our design schematics include a complete room design, a floor plan with furniture and decor laid out to scale, and a shopping list with fabric and color recommendations and custom options specific to your space.

Once you finish our Style Quiz or contact us via email, we will schedule your free consultation within 1 week. Following your consultation, you will receive your design within 10-14 business days per design schematic. Project duration typically varies by project, and a timeline will be determined during your initial consultation.

It's time to wait by the door! Your dedicated Design Services Specialist will place your orders for you and ensure that every piece arrives at your home safely and on time.

All curbside delivery is free, and our expert shipping and logistics team is the best in the business. We offer shipping consolidation, In-Home White Glove Delivery, and installation assistance so that every piece you purchase is placed in your home safely and securely. Expedited shipping is also available at the most competitive rates.

Our team works carefully to understand you, your style, and your desires for the space before crafting your design schematic. However, if you are unhappy with the results, you can consult with your designer once again to discuss changes, and we will provide up to three design revisions free of charge!

You can start your project by taking our Style Quiz. You can also schedule a free consultation or reach out to our design services team by emailing designservices@kathykuohome.com

If you don't have a floor plan, we can work off of hand-drawn floor plans with dimension information and create one for you! Just let us know the dimensions of your space and the location of any windows, outlets, or doorways. Photographs of your space are also extremely helpful.

To get a sense of your design style, we require 2-3 inspiration images, along with a Kathy Kuo Home Wishlist. Although not required, links to your Pinterest boards are also a great way to help us get a sense of your style!

We are not a design-build company, and therefore we don't offer services for construction, millwork, electrical, HVAC, etc. ourselves, but we'd still love to work with you! We have great partnerships with several design-build firms, so if you are building a house from the ground up or have a commercial project inquiry, please email designservices@kathykuohome.com for more information.

As licensed interior designers, we have access to thousands of designer products not listed on our site. We also have access to products from other retailers and are definitely willing to work with you if there's an item you absolutely love that we cannot provide. Please note, however, that we cannot manage ordering or make any guarantees concerning shipping, delivery, or quality on items that are not bought through Kathy Kuo Home.

Unfortunately, we do not offer Kathy Kuo Home Interior Design Services for international clients at this time.

Yes, we offer traditional design services and can do build work depending on your location and the scale of your project. We can work with you on construction documents, custom millwork, electrical plans, and more. If you are building a house from the ground up or have a commercial project inquiry, contact us for more information.