Search Icon | Kathy Kuo Home

Shipping Information

shipping policy
  • Our standard flat-rate 10% shipping fee is based on your order total and covers the processing, handling, packing and delivery of your order.
  • In-Home Special Care Delivery upgrade is available fragile and/or oversized for best possible delivery experience.

Please call customer service at 888-908-2925 for shipping rates on all orders going to Alaska, Hawaii, Puerto Rico and any US islands only accessible by ferry. For international shipping rates, please check out at our international site.
Learn more here

SALE ENDS IN

 
00:
00:
00

12
Days of Holiday
Cheer Giveaway

THIS GIVEAWAY HAS ENDED

SHOP HOLIDAY GIFTS
Giveaway Sponsors

Kathy Kuo's 12 Days Of Holiday Cheer Giveaway runs from 12/3/2024 though 12/14/2024. By entering to win, you agree to receive email marketing communications from
Kathy Kuo Home and all associated partners. No purchase is necessary to enter. Void where prohibited. Read the full Official Rules & Terms and Conditions here.

Popup Background
Close Popup

Day 1 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 1 Gift

Chic Stationery from
Cheree Berry Paper & Design

Set of 250 Personalized Stationery Cards.
$500 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 2 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 2 Gift

Wellness Essentials from
Hey Freya

Full range of supplements—REST, CALM,
and either THRIVE or NOURISH—Quench
hydration packs, a water bottle.
$213 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 3 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 3 Gift

Haute Home Cooling from July AC

Medium July Air Conditioner
with air purifying filters.
$489 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 4 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 4 Gift

Cozy Cashmere from Italic

Billie Chunky Oversized Cashmere Cardigan.
$269 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 5 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 5 Gift

Elegant & Aromatic Cleaning
Essentials
from L'AVANT Collective

Ultimate Bundle in Fresh Linen scent—including hand lotion & soap, dish soap, multi purpose spray, laundry detergent, sponges, a wood scrubber, and a large acrylic tray.
$200 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 6 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 6 Gift

Stylish Shopping Spree
from Sheridan French

A gift card for a super-chic shopping spree.
$1,000 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 7 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 7 Gift

Dazzling Teeth Whitening System
from Opal by Opalescence

Brilliant Bundle—including a year
subscription to the system of prefilled
whitening trays, whitening toothpaste,
and whitening mouthwash.
$842 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 8 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 8 Gift

Luxe Baobab Candle
from Kathy Kuo Home

A medium-sized Baobab Collection
White Pearls Glass Scented Candle.
$185 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 9 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 9 Gift

Shimmering Simon Pearce Tree
from Kathy Kuo Home

6-inch Vermont Evergreen Clear Glass Tree.
$125 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 10 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 10 Gift

Luxe L'Objet French Press
from Kathy Kuo Home

L'Objet Ionic White Porcelain Gold
Accent French Press.
$350 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 11 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 11 Gift

Warm Winter Catavento Blanket
from Kathy Kuo Home

Catavento Pampa Blue Cotton
Handwoven Throw Blanket.
$158 value ($4,000+ Prize Bundle).

Popup Background
Close Popup

Day 12 Prize
has been revealed!

Click on the lighted window
to see today's new prize!

Day 12 Gift

Designer Homewares e-Gift Card
from Kathy Kuo Home

E-Gift Card from Kathy Kuo Home—perfect
for treating yourself to something
special this holiday season!
$500 value ($4,000+ Prize Bundle)

 
BACK TO TOP
close button

Terms & Conditions

Kathy Kuo Home only carries authorized inventory and maintains strong relationships with all of our vendors. As a part of these relationships, we respect our vendors' requests to be excluded from certain promotions.

Only one promo code may be applied per transaction; coupons may not be stacked; coupons cannot be applied to sale items.

Coupon codes are not valid for use on prior purchases and may not be used in conjunction with another promotional code.

Additional product exclusions not listed here may apply.

Please call us at 888-908-2925 or email us at cs@kathykuohome.com if you need assistance with your order.

close button

Important Shipping Notice

Thank you for your continued support and for shopping at Kathy Kuo Home.

At this time, we are simultaneously experiencing an unprecedented volume of orders while navigating several supply chain and shipping difficulties due to COVID-19 and manufacturing delays. As a result, our customer service team is receiving a much higher than usual number of inquiries.

Your patience and graciousness speaks volumes as we work to respond to every customer service request. Our expert team is dedicated to getting back to you as quickly as possible, and we are diligently working internally to improve our response times.

Please note that due to carrier shipping constraints, we are subject to extended shipping delays from our delivery partners. Please expect potential shipping delays and reach out to our customer service team for your current estimated delivery date. Many of our items are made-to-order or custom pieces, and the shipping time frame presented on each product reflects the estimated processing time before the item leaves our warehouse. Once items are in transit, they may take an additional 1-4 weeks to make it to your home.

If you are purchasing a gifting item, we encourage you to place order as early in advance as possible to receive your item by your preferred date.

If you have concerns about your order, please reach out to us via chat, phone or email.

Thank you once again for your patience and support during this time.
The Kathy Kuo Home Team

Thank you for shopping at Kathy Kuo Home! We deeply value your happiness and loyalty and are honored to be a part of your home furnishings and holiday celebrations this year.

That is why we want you to know how important it is to get your holiday shopping done as early as possible this year. Our dedicated team is working diligently on your orders, but we are experiencing an unprecedented volume of orders while navigating global supply chain, manufacturing and shipping delays. Your patience and graciousness speaks volumes as we work to respond to every customer service request.

Here is some important shipping info to know this holiday season:

Gift Items
If you are purchasing a gifting item, we encourage you to place your order as early in advance as possible to receive your item/s in time. Please refer to the product page for an estimated ship date and note that this does not include transit time. If the product page does not have an estimated ship date, please contact us to confirm the item is in stock.

In-Stock & Ready To Ship Items
Items marked in-stock and ready to ship will require order processing time, which varies by warehouse but typically takes 5-10 business days due to decreased warehouse staff and increased demand. Once your order is processed and shipped, delivery is subject to estimated carrier transit times:

In-stock parcel deliveries take 3-7 days transit time after the order is processed and shipped out.

In-stock standard truck deliveries take 2-3 weeks transit time after the order is processed and shipped out.

Made-To-Order or Backordered Items
Made-To-Order, custom or backordered items require extended time for order fulfillment. We encourage you to place your order now to secure the inventory for when the item become available to ship out.

Please note that out-of-stock and made-to-order items will not deliver in time for the holidays.

White Glove Delivery
Items that require or are upgraded to our Premium White Glove Delivery service takes 4-6 weeks transit time after the order is processed and shipped out. Please note that White Glove deliveries will not deliver in time for the holidays.

Thank you once again for your patience and support during this time.

If you have concerns about your order or estimated delivery times, please reach out to us via email with your order number or the item/s you would like to check on.

The Kathy Kuo Home Team

Thank you for shopping at Kathy Kuo Home! We deeply value your happiness and loyalty and are honored to be a part of your home design journey.

Our dedicated team is working diligently on your orders, but we are experiencing an unprecedented volume of orders while navigating global supply chain, manufacturing and shipping delays. Your patience and graciousness speaks volumes as we work to respond to every customer service request.

Here is some important shipping info to know:

Gift Items
If you are purchasing a gifting item, we encourage you to place your order as early in advance as possible to receive your item/s in time. Please refer to the product page for an estimated ship date and note that this does not include transit time. If the product page does not have an estimated ship date, please contact us to confirm the item is in stock.

In-Stock & Ready To Ship Items
Items marked in-stock and ready to ship will require order processing time, which varies by warehouse but typically takes 5-10 business days due to decreased warehouse staff and increased demand. Once your order is processed and shipped, delivery is subject to estimated carrier transit times:

In-stock parcel deliveries take 3-7 days transit time after the order is processed and shipped out.

In-stock standard truck deliveries take 2-3 weeks transit time after the order is processed and shipped out.

Made-To-Order or Backordered Items
Made-To-Order, custom or backordered items require extended time for order fulfillment. We encourage you to place your order now to secure the inventory for when the item become available to ship out.

White Glove Delivery
Items that require or are upgraded to our Premium White Glove Delivery service takes 4-6 weeks transit time after the order is processed and shipped out.

Thank you once again for your patience and support during this time.

If you have concerns about your order or estimated delivery times, please reach out to us via email with your order number or the item/s you would like to check on.

The Kathy Kuo Home Team

Our Winter Warm-Up Sale Is Here! Coupon Code
close button

Shop Here, Ship Anywhere!

We offer international shipping on all items to countries across the globe—from Australia to Zimbabwe. Bring beautiful design to your very own corner of the world.

CONTINUE SHOPPING

Note: Once you place your order, a Kathy Kuo Home logistics expert will be in touch with your international shipping cost within 2 business days via email. International orders will not be considered final and will not be charged until you approve the international shipping costs.

 

 
close button

Contact Us

Customer Service

1-888-908-2925 cs@kathykuohome.com

Mon - Fri 9am - 9pm EST

Sat - Sun 12pm - 9pm EST

Interior Design Services

1-888-908-3486 designs@kathykuohome.com

Mon - Fri 9am - 6pm EST

Trade Specialists

1-888-505-3922 trade@kathykuohome.com

Mon - Fri 9am - 6pm EST